MOONLIGHT PEARLS

At FLOWER POWER, we aim to deliver fresh, beautiful flowers every time.

However, availability may vary due to:

Seasonality: Some flowers are only available during certain seasons. We cannot guarantee the availability of out-of-season blooms.

Market Conditions: Weather, agricultural yields, and fluctuating demand can affect availability. Unexpected circumstances may occasionally disrupt the flower supply.

Supplier Availability: We source flowers from a variety of growers and suppliers. At times, certain blooms may be unavailable due to issues beyond our control.

Substitutions Policy

When substitutions are necessary, we promise to maintain the overall quality, beauty, and value of your arrangement. Here’s how we handle it:

• Similar Style & Color Palette: We will select flowers that closely match the style, shape, color, and texture of the original choice. For example, if a specific rose isn't available, we may use a similar variety or a comparable flower.
• Equal or Greater Value: Any substituted flowers will be of equal or higher value. We never downgrade your arrangement.
• Communication When Possible: For major substitutions (e.g., a change in flower type or primary color), we’ll try to contact you before delivery.
• Minor Substitutions: For small changes—like a variation in flower shade or the use of a different filler flower—we may proceed without prior contact to ensure a fresh and beautiful arrangement.

Please Note

• Lilies may be delivered in bud form to ensure freshness and longer-lasting blooms.
• Website images are for reference only—natural variations in color, size, and bloom stage may occur.
• Flowers are naturally grown, so even when using the same variety, their appearance may differ. We aim to create similar designs, but exact replicas may not always be possible.
• All arrangements are handcrafted with care and creative flair by our expert florists.